FAQ BASICS
Are you unsure of what income protection is, how it can benefit you and what it covers? Then have a read through this introductory section and familiarise yourself with our service.
WHAT IS A DEFERRED PERIOD?
The deferred period; or waiting period – is the length of time between the first day of your incapacity to the date when we start to pay your sickness benefit. If you are not sure of your waiting period, refer to your plan documents.
RESTRICTIONS
Please be aware that policies do not cover pre-existing medical conditions or injuries.

CLAIMING ON YOUR POLICY
If you wish to make a claim on an existing or future policy, please refer to this section to answer your queries around the claims process. If you have any further queries not covered here, please call us direct on 0800 029 1542 or speak to one of our friendly advisors through our live chat option below.
WHAT DO THE EXPERTS SAY?
“Income protection and why it’s the one product every working UK adult should consider buying”

CHANGING YOUR POLICY
